Hurricane Milton was relentless, sticking around longer than expected and leaving much of the state without power for an extended period. As a result, even the backups powering our network began to run low. But that didn’t stop us.

As soon as it was safe, our technicians were already on the move, driving through service areas with generators and gas cans, working tirelessly to keep the network online. Now, every department at Wire 3 is focused on restoring full connectivity to all customers.We appreciate everyone who’s been patient with us and reached out to customer service for assistance. We’re in this together. Thank you for trusting us to keep you connected—through every storm.

Helpful Tips

With hurricane season in full swing, it's crucial to stay prepared. A few proactive steps now can make all the difference in protecting your home and keeping your family safe. Follow these essential tips to help you weather the storm with confidence.

Ensure your phone and portable charger are fully charged.
Download a reliable weather app and tune your weather radio to your local station to remain weather-aware throughout the day.
Enable wireless emergency alerts on your phone.
Check your zone here.

"Writing from Florida, still running on a generator since hurricane Milton but had to give some praise. You guys are AWESOME! I lost my modem but thought it was just a big outage due to the hurricane (lots of flooding). I called up really late at night and a person answered, knew what he was talking about and had a tech out the next day (today) to swap my box. I couldn't have gotten service like that with other providers when it was the nicest of days out.

My parents connection stayed up the entire time! The speed is awesome, the price is awesome and the employees are AWESOME! Thank you! Thank you! Thank you! Everyone I've talked to with other providers says they're still down. Drop your cable internet provider and sign up for Wire3, you won't be disappointed!"

Mike- Customer

“This was my first big storm here in Florida. I moved down here right after Ian. It was truly incredible to see how everyone on the Wire 3 team, and in the communities, pulled together to help each other out. Internally, we worked hard to be ready, waited out the worst of it, and as soon as it was safe the response team was in motion to get everyone back online as quickly as possible. Being a part of a team that truly cares during a time of uncertainty is a beautiful thing, and because of that caring we’ll learn from the experience and get even better for next time”

"The team at Wire 3 has worked tirelessly to both prepare for potential damage ahead of Hurricane Milton as well as to restore service to all of our effected customers. We realize that Wire 3's service is a vital part of every home, because it is a vital part of our homes too. Thats why our team has been making an extra effort to ensure our network stayed up even in the face of widespread power outages, hurricane force winds and flooding. I couldn't be prouder of the way our team came together to help the communities we are a part of"

Jai Ramachandran- CEO